Last updated 18 September 2026. Ark Private Consultancy is the trading name of Wow! Works Pte Ltd, UEN 200406899Z, Singapore.
Read this first. We provide only the services listed in clause 2. Anything not listed there is outside our engagement and will not be provided unless we agree it separately in writing and quote a fee for it. Please read clause 3 as carefully as clause 2 — it sets out what we do not do, and it is as much part of the contract as what we do.
“We”, “us”, “our” means Wow! Works Pte Ltd, trading as Ark Private Consultancy. “You”, “client” means the organisation engaging us. “Services” means only the services listed in clause 2. “Statement of Work” means a written quotation or engagement letter issued by us and accepted by you.
No contract exists, and no obligation arises, until we have issued a written Statement of Work and you have accepted it. Published prices on this website are an invitation to treat, not an offer. A quotation supersedes any figure published on this website for that engagement. Nothing on this website, in correspondence, or said in a call forms part of the contract unless it is written into the Statement of Work.
Our Services are limited to the following, and to nothing else:
Clause 2 is exhaustive. If a service is not listed in clause 2, it is not provided by us, it is not included in any fee, and it is not implied by anything on this website, in a proposal, or in any conversation. This applies whether or not we have the capability, and whether or not we have done something similar before.
Without limiting clause 2, we do not provide, and no fee payable to us includes, any of the following:
We are not your agent and have no authority to bind you, sign for you, file for you, or make any representation on your behalf.
We are not an Enterprise Singapore–recognised management consultant. That recognition is a prerequisite for claiming grant support for consultancy costs, and we do not hold it. Accordingly:
For clarity on the current position: EDG’s Standards Adoption section did not cover ISO 9001, ISO 14001 or ISO 45001, and EDG, MRA and PSG ceased on 29 September 2026, with the EDGE Grant applying from 30 September 2026. Grant schemes change frequently; nothing in these Terms is a statement about scheme eligibility, and you should not rely on this clause as grant advice.
Any work not described in clause 2, or not specified in the Statement of Work, is a variation. A variation will be performed only if:
Until those three steps are complete, we are under no obligation to perform the additional work, and you are under no obligation to pay for it. We may decline a variation for any reason, including capacity, independence or a conflict of interest. Nothing in these Terms obliges us to provide any service beyond clause 2, and a refusal to perform additional work is not a breach of these Terms or of any Statement of Work.
You are responsible for:
Fees are as stated in the Statement of Work. Prices published on this website are indicative, are marked “from” where scope varies, and are current as at the date shown on the pricing page.
Third-party fees — certification bodies, BizSAFE Auditing Organisations, accreditation charges, training providers — are not included, are paid by you directly to that third party, and are not marked up by us. We take no commission or referral fee from any certification body, Auditing Organisation or training provider, and we do not receive any payment from them.
Invoices are payable as stated in the Statement of Work. We may suspend work and withhold deliverables while an invoice is overdue.
We maintain the independence required by the standards and programmes we work with. In particular, we will not act as both consultant and auditor for the same engagement, and we will not participate in a packaged consultancy-and-audit arrangement. For bizSAFE this reflects the impartiality requirements that Auditing Organisations operate under (SAC CT 17). Organisations registered with the Ministry of Manpower to conduct these audits apply that standard themselves — at least one publishes that it will not audit a company for which it has provided consultancy — and the Singapore Accreditation Council has separately advised buyers against procurement documents that bundle consultancy and conformity assessment into a single requirement.
Certification, accreditation and audit decisions are made solely by independent third parties. Our undertaking is to apply the relevant standard and programme correctly and to identify in advance what an independent assessor is likely to raise. We do not and cannot guarantee that any third party will reach any particular conclusion.
Our work is prepared on the basis of the information and access you provide. If information is incomplete, inaccurate or withheld, our conclusions, documents and advice may be affected and we accept no liability for that consequence.
Each party will keep the other’s confidential information confidential and use it only for the engagement. We may disclose information where required by law or by a regulator, or where necessary to defend a claim. This clause survives termination.
We handle personal data in accordance with the Personal Data Protection Act 2012 and our Privacy Policy. We hold client evidence in a controlled repository with access logging. Where you provide us with personal data of your employees, customers or third parties, you confirm you are entitled to do so. Where we act as your DPO under clause 2, our obligations as DPO are as stated in the Statement of Work and this clause does not enlarge them.
On payment in full, you may use the documents we prepare for your own internal business purposes. We retain ownership of our underlying templates, methods and know-how, and may reuse them. Nothing transfers ownership of our template library to you.
The ArkPrivate brand, its name and all of its associated assets belong to Kyly CST Pte Ltd (UEN 201942481M). Providing the services described in clause 2 does not transfer any part of that ownership — to a client, or to us.
To the fullest extent permitted by law: (a) our aggregate liability arising out of or in connection with an engagement, whether in contract, tort or otherwise, is limited to the total fees paid by you to us under the relevant Statement of Work; and (b) we are not liable for indirect, incidental, special or consequential loss, loss of profit, loss of revenue, loss or failure to win a tender or contract, business interruption, regulatory penalty or fine, or loss of data.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under Singapore law.
Either party may terminate a Statement of Work on 14 days’ written notice. We may suspend or terminate immediately if an invoice is overdue, if you ask us to do something outside clause 2 or that would compromise our independence or the law, or if continuing would require us to breach a professional or regulatory obligation. On termination you pay for work performed and third-party commitments made up to that date. Clauses 3, 4, 7, 9, 10, 13 and 15 survive termination.
These Terms and every Statement of Work are governed by the laws of Singapore, and the Singapore courts have exclusive jurisdiction. These Terms, together with the applicable Statement of Work, form the entire agreement between us and supersede all prior discussions, proposals and statements, including anything published on this website or said in a call. We may update these Terms; the version in force is the one published on this page at the date the Statement of Work is accepted.
These Terms are a commercial document describing what we will and will not do. They are not legal advice to you. If you need advice on your own legal position, please consult a Singapore law practice.